Changing web host

This is it. more than 1 week ago, I sent an email to my web host tech support to enquire about setting up Ruby on Rails. The idiots until now still no reply to me. I quite like this host, gimme more bandwidth then i need. And most features have. And cheap. But 1+ week and still no reply to my email is terrible. Anyway, I already moved my DNS host away. So now I just have to find a new host.